Review growth with ease
Get more ratings from people who trust your work.
One simple text does the follow-up for you, so every client has an opportunity to rate you on Google, Facebook, etc. or fill out a review survey to give you feedback.
Let the court of public opinion and gossip control the narrative about your business.
If you're ready, ensure that those who appreciate your work are heard.
Ask at the right time ★ One upload, many messages ★ Handle concerns before they become problems ★ Turn good work into reputation ★
The problem
You do great work. Your rating should reflect that.
Most businesses do not have a service problem. They have a follow-up problem: the clients who appreciate their work are often the least likely to say so publicly.
Happy but silent
Great clients leave satisfied, get busy, and never make it back to the review page.
Chased by hand
Your team intends to follow up, but one-off texts and reminders are easy to miss.
Straight to public
Clients with concerns may post before they realize there is a direct way to reach you.
A better guide
One invitation. Two clear paths.
Every client is invited to share feedback. Rate Follow Up simply makes the next step clear—whether that means leaving a public rating or telling your team about a concern.
Thanks for choosing us. How did we do? Tap below to share your experience.
Happy with the visit
Continue to the business's public review choices.
I have a concern
Send private feedback directly to the business.
Benefits
Good follow-up, without adding another job.
Build a steady habit
Make feedback requests a reliable part of every completed appointment or job.
Save staff time
Upload the client list once and let a consistent workflow handle the outreach.
Keep the door open
Give every client an easy, respectful way to tell you what went well—or what did not.
How it works
From finished work to useful feedback in three steps.
Add recent clients
Upload a CSV or spreadsheet from recent appointments, visits, or completed jobs.
Send one simple text
Invite every client to share feedback while the experience is still fresh.
Give them the right path
Clients can choose a public review option or send their concern directly to your team.
What you gain
- Consistent feedback outreach
- More opportunities for public ratings
- A direct channel for concerns
- Less manual follow-up
Ideal fit
- Loan officers and financial services
- Salons, clinics, and appointment teams
- Home and professional services
- Any business built on trust
Customer experience
- A short, consent-based text
- A simple opportunity to respond
- Clear public review choices
- A private way to reach the business
Get started
Let your reputation catch up with your work.
Create your Rate Follow Up account and give every client an easy opportunity to share their experience.